How BoldData’s GDPR-Compliant Data Helped Salesforce Maintain B2B Outreach Across Europe

Meet Salesforce

Salesforce is the world’s leading customer relationship management (CRM) platform, empowering companies to streamline their sales, service, and marketing operations. As a global giant in cloud-based CRM solutions, Salesforce relies heavily on accurate, compliant, and up-to-date data to fuel its outreach and lead generation efforts, especially in key markets like Europe.

The Problem: privacy

Expanding and maintaining a robust presence in Europe presented a significant challenge for Salesforce due to stringent data privacy regulations. In countries such as France, the UK, Germany, and the Netherlands, GDPR compliance is not just a necessity—it is the law. Recent rulings have made web-scraped data almost entirely illegal in these regions, posing a severe risk to Salesforce’s B2B data operations. The challenge for Salesforce was clear: find a reliable data supplier that could provide GDPR-compliant B2B data, ensuring continued outreach without legal repercussions.

The Solution

To navigate this complex regulatory landscape, Salesforce turned to BoldData. While it may seem unexpected for a CRM giant like Salesforce to look beyond traditional data providers, BoldData’s unique advantage lies in its extensive network of local European trade registers. BoldData sourced data directly from authoritative and GDPR-compliant sources such as INSEE in France, Bundesanzeiger in Germany, the KvK in the Netherlands, and Companies House in the UK.

By leveraging BoldData’s fully compliant and high-quality datasets, Salesforce could continue its B2B outreach and lead generation efforts in Europe without the risk of violating GDPR regulations. The data provided included accurate company details and contact information that met all legal requirements, allowing Salesforce to target potential clients with peace of mind.

As a result, Salesforce not only sustained its growth trajectory in the European market but also ensured its operations were fully aligned with the latest data protection standards. With BoldData as a trusted partner, Salesforce was able to secure its position as a leader in GDPR-compliant B2B data management.